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Location(s)

France
  • Morzine
  • Tignes

Category

Main category: Summer resort jobs

Sub Categories:

  • Customer Services Work
  • Cleaning Jobs
  • Waiting Staff

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Summer Hotel Assistant
Summer Hotel Assistant
Vacancy:
Alpine Elements
Company:
Summer resort jobs (Customer Services Work, Cleaning Jobs, Waiting Staff)
Category:
Summer Season from 14/05 to 16/09
Dates:
Competitive
Salary:

As a hotel assistant you will provide a high level of customer service ensuring you are creating a warm, welcoming atmosphere for all our guests in our hotels. You will assist with serving breakfast and evening meals and cover service on the bar. As a part of your duties, you will carry out daily and weekly housekeeping duties ensuring the hotel is always kept to the highest of standards and work quick on a transfer day to ensure rooms and communal areas are ready for the new arrivals.


Requirements


Key Accountabilities & Responsibilities:


Customer Focus



  • To provide guests with a personal holiday experience with the highest service and cleanliness levels.

  • To ensure Alpine Elements hotel guests’ expectations are exceeded at all opportunities.

  • Assisting guest throughout their holiday and providing information and answering questions when needed.


Operational



  • To perform daily and weekly cleaning jobs to company standards on bedrooms and all public areas

  • Serving customers on the bar in a friendly manner

  • Provide a smooth-running efficient breakfast, afternoon tea and dinner service

  • To ensure that appropriate clean uniform is always worn

  • To ensure that all local information that may be of relevance to customers is clearly displayed and passed onto customers

  • To actively upsell any additional extras that the hotel may offer.

  • Maximise revenue in the hotels when upselling meal options and bar service


What we are looking for – 



  • Outgoing and enthusiastic

  • Motivated to provide excellent customer service

  • Adaptable people who are willing to work long hours and have a flexible attitude towards work

  • Clear communication skills

  • Excellent time management and attention to detail

  • Experience handling complaints, ability to think outside the box to resolve issues

  • Hotel or hospitality experience in various departments (Desirable)


Other information


Salary and Package benefits



  • Full training and development available with great career progression opportunities

  • Salary is competitive uniform is provided and staff meals are included within the working shifts

  • Accommodation and Insurance can be provided from the comapany and will come as an optional extra